Terms & Conditions

What is covered in these Terms?


Mostly financial topics in case a training is cancelled and liabilities, Please read these terms! We have done our best to make them as clear as possible, and it is important you understand them before you book.

To avoid confusion:

These Terms apply to all Heart First Yoga events, unless otherwise indicated.

Payment for the retreats


A non-refundable deposit is required to secure your booking. You will automatically be taken to the payment page once you have the completed the booking form. 

Full payment is required at the start of your retreat. It is the responsibility of the client to pay promptly and to let us know of any delays in receipt of payment.

Payment is charged in EUROS and you can pay either via bank transfer or credit card, as well as via iDeal, SOFORT and Paypal. Details of the payment options will be on your invoice..

Cancellation policy


If you have to cancel your place on one of our retreats, workshops or trainings, our cancellation policy is as follows:

Less than 30 days before the retreat begins: We regret that we are unable to refund any amount.

More than 30 days prior to the start of the retreat, we will refund everything except the initial non-refundable deposit.

In case of a disabling accident or death of a close family member, Heart First Yoga will waive the deposits' non-refundability

We reserve the right to cancel the training, retreat or workshop an any time, if the attendance is not adequate to cover our costs. A full refund will be given. Please understand that we do not and cannot any accepts any liability for losses on the part of the customer, this includes flights, hotel bookings and other arrangements.

Travel & Medical Insurance


We advise taking out travel and medical insurance which covers the usual things such as lost luggage and medical costs; including cover if you need to cancel at short notice.

Many insurance companies include cancellation cover to protect your holiday booking but please check.

Injuries


Our retreats are safe and you are unlikely to get injured. It is the participants responsibility, however, to feel how far he or she can go in the exercises, and thus prevent injury.

In the event of injury, Heart First Yoga accepts no liability.